PAYMENT OPTIONS
EWABY offers Klarna as a buy now pay later option. Klarna provides customers with the opportunity to make payments as part of an interest-free payment plan - paid in 3 automatic payments. Klarna also offers financing options for larger purchases. *Monthly financing through Klarna issued by WebBank, Member FDIC.
If you are purchasing, simply select Klarna as your payment option at checkout before completing your purchase. You will be redirected to the Klarna portal, where you can log in with an existing Klarna account or create a new one.
For more information on this service, visit the Klarna website
Frequently asked questions about Pay later in 3 installments without interest
Who is Klarna?
Klarna is a Swedish payment service provider that takes care of your payment from start to finish. Klarna is the payment provider for more than 200,000 online shops. More than 100 million consumers around the world have trusted Klarna to manage their payments securely.
How does this payment method work in 3 installments without interest?
Paying later in 3 installments without interest allows you to divide the cost of your purchase into 3 payments of the same amount. Each installment will automatically be charged to the debit or credit card you entered at checkout. The first installment will be charged when EWABY confirms your order, while the other two payments are due in 30 and 60 days respectively. You can keep track of your payment schedule at all times in the Klarna app.
What are the requirements to access the payment in 3 installments without interest?
You must be at least 18 years old and spend a minimum of 55 euros. Although this option is highly promoted, the payment of 3 interest-free installments is subject to your financial situation. By opting for this payment, our evaluation will not affect your credit score.
Can I use the 3 Klarna installments at the same time for different purchases?
Yes, if Klarna 3 Installments appears when you go to pay online, then it is available. Every time you use Klarna 3 Installments, Klarna will check if you can use it again for each additional purchase. What does Klarna take into account?
When do you review my application?
Klarna offers Payment in 3 Installments based on a number of factors such as the amount of the purchase, and previous order history. You can improve your chances of being offered Installment Payment by making sure to provide your full name, exact address details, and arranging for shipment to your billing address of record. All orders are evaluated on an individual basis. The fact that Klarna has accepted a previous payment does not mean that it will do so in the future and, in turn, if an order is denied it does not mean that the same will happen with all future orders.
What do I have to bring when I make a purchase?
If you want to make a purchase with Klarna through the Pay later service in 3 installments without interest, you will have to provide your mobile phone number; Your email address; your current billing address; and a debit or credit card. The mobile number is necessary in case we need to contact you. All communications will be sent to your email address. It is very important that you provide us with the correct information, otherwise you will not receive the payment schedule or any update of your order.
Will Klarna run a credit check?
When you use payment in 3 installments, Klarna will carry out a credit check. This means that Klarna will look at certain information from your credit report to decide whether to approve your purchase.
What payment options do I have with Klarna?
The payment will be automatically charged to the debit or credit card that you have entered in the purchase process. The first payment is made when confirming the order. The second and third installments are charged 30 and 60 days, respectively, after the first installment. You can always check the payment schedule in the Klarna app.
What happens if I cancel or return my order?
As soon as EWABY the return will be reflected in the Klarna app immediately.
What happens if I don't pay my order on time?
The payment of 3 installments is a credit product, which forces you to make scheduled payments to Klarna. If Klarna receives the payment on schedule, it will make a new automatic payment attempt seven days later. If this next payment attempt fails, Klarna will make a final payment attempt seven days later. In addition, you can continue to attempt to collect current and past due payments on subsequent due dates, or separately bill the unpaid total. Klarna may also share information about late payments with credit reference agencies. This means that it will be difficult or more expensive to access credit products from Klarna or other lenders in the future. You will find all the details in the Klarna terms and conditions here.
What happens if I don't pay for my order?
If you do not pay, you will be in default, since the payment of 3 installments is a credit product. Klarna may share information about your late payments with credit reference agencies. This means that it may be difficult or more expensive to use credit products from Klarna or other lenders in the future.
Klarna can also refer any debt to a collection agency. This agency will collect the debt on behalf of Klarna. Additionally, if the debt is referred to a collection agency, Klarna will share this information with credit reference agencies.
Do I have to go to the Klarna website to check my payments?
You can see all your Klarna purchases and your payment schedule in the Klarna app or by visiting Klarna.com.
How does Klarna protect my payment information?
Klarna processes payment information securely. Card data is not transferred to EWABY, nor is it retained by EWABY. All transactions are carried out through secure connections using the most important security protocols in the industry.
Can I pay before the due date?
Yes, just go to the Klarna app or go to Klarna.com/ and pay whenever you want.
What happens to my payments after I make a return?
Once EWABY has received the return (partial or total) and you have received confirmation of the same, Klarna will send you an updated statement with an adjusted payment schedule if you have made a partial return. In the case of a full refund, we will return any payments collected and cancel any future scheduled payments. You can always check the status of your order in the Klarna app.
I have made a payment, but I have not received my order yet.
In case you have not received your order, please contact EWABY via live chat or email to check when your order will be delivered. You can also contact Klarna customer service so that we can postpone your payment due date or suspend your order while you wait for your products to arrive.
I have canceled my order, how long will it take to receive my refund?
Once the store has registered your cancellation or return, the refund will be processed within 5-7 business days.
I have requested a refund, how will I receive it?
The refund will be issued to the debit or credit card you originally used when making the payment.
What happens to my account status when I have returned part of my order?
Once EWABY has received the return and Klarna has received confirmation from us, Klarna will refund any payments collected and cancel any payments scheduled for the future. You can always check the status of your order in the Klarna app.
I have not received an email with my account/payment status information.
You can enter the Klarna app or www.klarna.com/, where you will find all your orders and payment schedule information.
I still have questions about the payment, how can I contact Klarna?
You can visit the Klarna app or their support page for a full list of frequently asked questions. You can also contact the company through its chat or by phone, find all the information at www.klarna.com/